BS EN ISO 9001:2015 – What is it?
A global standard for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction in supplier-customer relationships. The standard provides a tried and tested framework for taking a systematic approach to managing organisation processes. This ensures a consistent turn out of a product that satisfies customer requirements.
Checking it Works.
We implement the following non-mandatory processes to ensure the systems and processes work.
Internal Audits
Fully trained internal auditors verify processes are being managed effectively.
Customer Audits
All customers are invited to audit us to instil confidence that we are capable of delivering products to meet their requirements.
Independent Quality Assessments
Certificate of conformity is obtained from an independent certification body ISOQAR.