Who is collecting and using your personal data?
RH Technical Industries Ltd. will administer any personal data that you provide to us. As such we will ensure that the data given to us is processed in line with your rights under the EU General Data Protection Regulations and associated data protection laws currently applicable in the UK.
Failure to provide your personal data:
We will be unable to provide quotations, purchase orders, or enter into a contract for the supply or purchase of goods and services.
Why are we collecting your personal data?
We are collecting your personal data for the following purposes;
We need to keep and process information about our customers and suppliers for business and contact purposes. The information held and processed will be used for service provision and administrative purposes only and in order to enable the company to run the business and manage its relationships with its customers effectively, lawfully and appropriately.
The type of information held includes (but is not limited to);
- Customer Name and Company Name.
- Contact details (telephone numbers, addresses and email addresses).
- Records and notes of customer meetings, discussions and drawings held.
We rely upon the following laws to process your personal data:
Contract & Data Protection Act 2018 to fulfil RH Technical Industries Ltd. contractual obligations and for any preliminary work that is asked for before entering into a contract:
- Provide a quotation.
- Create a design drawing/artwork.
- Provide an enquiry.
Who will we share your personal data with?
We may be required to share customer data (limited to contact and location details) with third-party processors (such as courier companies or subcontractors).
We will not share customer data with any third-party processor for any purpose other than for legitimate business interests and provided these are not overridden by the interests of the Customer.
How long will we hold your personal data?
We regularly review our information and erase personal data when we no longer need it. Our reasons for keeping data is for honouring our guarantees and for the retrieval of technical details relating to a job or where a repeat order is required.
Exercising your rights;
Under the Data Protection Act 2018, The Freedom of Information Act 2000 and the EU General Data Protection Regulations you have the following rights;
- The right of access to your own personal data.
- The right to request rectification or deletion of your personal data.
- The right to object to the processing of your personal data.
- The right to request a copy of the information you provide us.
- The right to withdraw your consent to any processing that is solely reliant upon your consent.
Should you wish to exercise any of your rights, you should contact us here at firstname.lastname@example.org. Please note these rights are not absolute and each request will be treated individually in accordance with the applicable laws.
Your right to complain
If you wish to complain about the way that your personal data has been handled by RH Technical Industries Ltd., you should contact us at email@example.com. Your complaint will then be investigated in accordance with our customer feedback/complaints procedure.
RH Technical Industries Ltd.